Returns & Exchanges
If you are not satisfied with your purchase from our online store, you may return the unused product complete with original packaging and tags intact to the Online Store within 7 days of receiving the item for a full refund or 30 days for a store credit.
Due to bio security concerns, no products that have come into contact with bees, honey or wax can be accepted for return.
All returns must be authorized via email or phone prior to shipping. Please e-mail firstname.lastname@example.org or call 403-764-8177 to start the return process.
Discounted items or items purchased with a promo code are considered a final sale. Discount codes may not be retroactively applied to previous orders. No exceptions.